Emerald Views Real Estate (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, engage with our services, or interact with us in Dubai, United Arab Emirates. By using our services, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Contact Details: Name, email address, phone number, and mailing address.
Identification Information: Passport details, Emirates ID, or other identification documents required for property transactions in Dubai.
Financial Information: Bank account details, payment information, or credit checks for property purchases or rentals.
Preferences: Information about your property preferences, such as location, size, or budget.
Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website.
Cookies and Tracking Technologies: Data collected via cookies to enhance your browsing experience and analyze website performance.
Information provided by real estate platforms, government authorities, or financial institutions in compliance with UAE regulations.
We collect information through:
Forms you submit on our website or in person (e.g., contact forms, property inquiries).
Interactions during property viewings, consultations, or contract signings.
Automated tools like cookies, web beacons, or analytics software when you visit our website.
Third-party sources, such as credit agencies or government registries, for due diligence purposes.
We use your information to:
Process property inquiries, purchases, rentals, or other real estate transactions.
Communicate with you about properties, services, or promotions.
Verify your identity and conduct due diligence as required by UAE laws (e.g., anti-money laundering regulations).
Improve our website, services, and customer experience through analytics.
Comply with legal obligations under Dubai and UAE regulations, such as those enforced by the Dubai Land Department.
We may share your information with:
Service Providers: Third parties such as payment processors, marketing agencies, or IT providers who assist in delivering our services.
Government Authorities: As required by UAE laws, including the Dubai Land Department or Real Estate Regulatory Agency (RERA).
Business Partners: Developers, landlords, or other real estate stakeholders involved in your transaction.
Legal Compliance: To comply with court orders, legal processes, or regulatory requirements.
We do not sell your personal information to third parties.
We implement reasonable security measures to protect your information, including:
Encryption of sensitive data during transmission.
Secure storage of personal and financial information.
Regular audits of our systems to ensure compliance with industry standards.
However, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.
Under applicable UAE laws, you may have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your information, subject to legal obligations.
Object to or restrict the processing of your information in certain circumstances.
To exercise these rights, contact us at privacy@emeraldviewsrealestate.com.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by UAE law (e.g., transaction records for 5 years as per RERA regulations).
Our website uses cookies to:
Enhance user experience (e.g., remembering your preferences).
Analyze website performance and traffic.
Deliver personalized advertisements.
You can manage cookie preferences through your browser settings. Disabling cookies may limit some website functionality.
As a Dubai-based company, your information is primarily processed in the UAE. If we transfer data to other jurisdictions, we ensure compliance with UAE data protection regulations and applicable international standards.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the “Last Updated” date. Continued use of our services after changes constitutes acceptance of the revised policy.
For questions or concerns about this Privacy Policy, please contact us:
Emerald Views Real Estate
Email: info@evr.ae
Phone: +971 56 122 1412
Address: Business Bay, Bay Square Dubai